If you’ve been to Blackhawk Hardware recently you may have noticed the dust and rubble in the check-out area. We’ve been busy knocking down a few walls, clobbering dust bunnies and growing our retail floor space. With all these remodeling tools at our fingertips it’s something we just can’t help ourselves. You may have heard, renovating and remodeling is kind of our thing. And as if the largest selection of chic cabinet hardware in Charlotte wasn’t big enough we are making even more room specifically for it. This renovation will also allow us to refresh several of our other fun departments and to fully integrate the new key shop that is currently accessed through an outside window.
Best of all, the new front-end refresh is going to add three additional cash registers to reduce check-out wait time. Owner Jim Wilkerson chuckles happily when asked about the renovation: “We finally found a way to get the money out of our customers’ pockets even faster!” The new set-up will incorporate a queue line, which is expected to cut down wait times by 20-30% compared to the old multi-line system.
My other pressing renovation question involved the beloved Blackhawk popcorn machine. With relief I found it in the architectural drawings. That fear resolved I am pumped to see the results of this reno in just a few weeks. In the mean time, come on in, grab some popcorn and browse the best selection of hardware, Big Green Egg grills and home-related gifts in Charlotte.
